How Fintech giant, Moomoo, Centralised Global Background Screening with Veremark

Moomoo is a global fintech company providing investment products and services to both retail and institutional investors. Moomoo combines advanced trading technology with a user-friendly experience designed to help people trade with greater confidence, insight and control. With its focus on innovation, market access and investor empowerment, Moomoo has positioned itself as a modern fintech brand for today’s self-directed investors.

Today, Moomoo conducts background screening across a growing global footprint spanning APAC, ANZ, and the Americas, supporting hiring and compliance needs across Malaysia, Singapore, Japan, Australia, New Zealand, Canada, and the United States. 

‍The Challenge

As Moomoo expanded internationally, its approach to background screening became increasingly difficult to manage.

Each region relied on a different local screening provider, creating a fragmented process with multiple vendor relationships, inconsistent workflows, and limited visibility across markets.

The biggest challenge wasn't simply managing several suppliers, it was the lack of centralisation.

Not every provider could integrate with the company's Applicant Tracking System (ATS), forcing the recruitment team to rely on manual workarounds and disconnected processes.

For a highly regulated fintech business, this presented a growing operational challenge.

"As a fintech company, we're subject to strict compliance and audit requirements, so having everything tracked in one central platform isn't a nice-to-have, it’s an essential requirement."

When Moomoo deployed its global ATS, the limitations of its regional approach became even more apparent.

The recruitment team needed a single global screening partner capable of delivering consistent processes, strong compliance support, and seamless integration across every hiring market.

Why Veremark?

During the evaluation process, Moomoo reviewed several global screening providers.

Three factors ultimately made Veremark the clear choice:

• Seamless integration with Workable
• Global coverage from a single platform
• Responsive, hands-on customer support

While the technology met every requirement, the partnership itself proved equally important.

"It came down to three things: ATS integration, multi-region coverage from one platform, and a great level of customer service. The technology ticked the boxes, but the relationship with the team sealed it."

A Smooth Global Rollout

Veremark integrated directly with Moomoo's Workable ATS, allowing background screening to become part of a single, standardised recruitment workflow.

Implementation was completed quickly, with the Veremark team managing much of the technical setup while configuring screening workflows to meet the company's varying regional compliance requirements.

The result was a consistent hiring process regardless of where candidates were located. Moomoo now manages a comprehensive global screening programme through one platform with Veremark

‍The Results

One Platform for Global Compliance

Instead of managing multiple regional providers, Moomoo now operates a single global screening programme with centralised reporting and greater audit visibility.

This has significantly reduced administrative complexity while strengthening compliance oversight across every market.

Faster International Expansion

As the business continues entering new regions, background screening no longer becomes a project of its own. Whenever Moomoo launches hiring in a new country, Veremark proactively recommends compliant screening packages tailored to local regulations.

"Every time we expand into a new region, our account manager shows up prepared with a recommended screening package. We're not figuring it out from scratch, Veremark does the legwork. That's made our international growth faster and cleaner from a compliance perspective."

Reduced Manual Administration

Although the team hasn't formally measured time savings, the operational improvements have been clear. With ATS integration replacing manual workarounds and multiple vendor management, recruitment operations have become considerably more efficient.

Continuous Performance Improvement

Moomoo currently averages around 16 days for background screening across all operating regions, this represents a blended figure reflecting varying country requirements.

The recruitment team continues to work closely with Veremark to optimise turnaround times while maintaining the high compliance standards required within financial services.

Looking Ahead

For Moomoo, the biggest value isn't simply completing background checks. It's having a scalable global partner capable of supporting international hiring wherever the business grows next.

Rather than rebuilding screening processes market by market, the recruitment team can focus on hiring while relying on Veremark to deliver compliant, consistent screening worldwide.

"If you're growing internationally and don't want background screening to slow you down, talk to Veremark. They consolidate everything into one place, the support is proactive, and candidates actually have a good experience with it." — Yvette, Recruitment Operations Manager, Moomoo