Veremark attends Queensland whistleblowing conference

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This month, Ageing Australia hosted thought leaders and key stakeholders from across the aged care sector, at the 2026 QLD State Conference 

📅 30th June - 1st July 2026

​​📍 Royal International Convention Centre, Brisbane

Veremark’s Director of Whistleblowing Technology, David Morgan, and our Chairman, Guy Underwood, were both in attendance.

The strongest message from the event was clear. Compliance alone is too low a bar.

The people in the room were thinking seriously about how aged care providers build cultures where staff feel safe to raise concerns, and where leaders respond properly when they do. That matters. A reporting channel only works when people trust it, know how to use it, and believe action will follow.

For aged care organisations, this is becoming more urgent. Whistleblowing is now tied closely to governance, risk and quality of care. Providers need practical systems that help them identify concerns early, manage reports consistently, and protect the people who speak up. Veremark’s whistleblowing solution is built around that need.

Several conversations at the Queensland Whistleblowing Conference came back to the same point. The best organisations are trying to spot problems before they become serious failures. That takes more than a policy stored in a shared drive. It takes visible leadership, clear reporting routes, and a process that staff can trust under pressure.

This is especially important in aged care, where small signs can point to larger risks. A missed report, a repeated concern, or a staff member staying silent can all affect safety and care standards. Our report on whistleblowing in the new aged care framework looks at why providers need to prove that their reporting systems work in practice.

A strong whistleblowing programme also needs plain language. If staff cannot understand how to report a concern, the system has already failed them. Our guidance on why a practical whistleblower policy is essential covers this in more detail.

Thank you to Ageing Australia for bringing the sector together for such a valuable event.

For anyone we did not get the chance to speak with at the Queensland Whistleblowing Conference, we would be glad to continue the conversation. Drop David a message.

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FAQs

What is a whistleblowing hotline?

A whistleblower hotline is a reporting channel, such as a phone line, web form, or third-party service, that people can use to raise concerns about wrongdoing.

Is a whistleblowing channel required by law?

In some jurisdictions and for certain organisations, whistleblowing channels are legally required; requirements depend on company size, location, and applicable regulations.

How long does it take to implement a whistleblowing hotline?

Implementation can be quick for standard software setups, but more complex rollouts with custom workflows, languages, training, and policies may take longer. Veremark can launch an online hotline for your organisation very quickly - but we also offer full consultation prior to roll-out, as well as a white-labeled product for organisations who need this option.

How does Veremark guarantee anonymity in their Whistleblowing software?

Anonymity is available should the employee wish to withhold their identity. Built with security and experience in mind, our solution is hosted on an end-to-end encrypted platform.

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Whistleblowing compliance in Australia: a 10-step checklist for aged care providers

The new Aged Care Act 2024 commenced on 1 November 2025, replacing the previous framework and placing the rights, safety and dignity of older people at the centre of aged care regulation.

The strengthened Aged Care Quality Standards place explicit expectations on providers around complaints handling, incident management and governance systems that support timely action, tracking and learning. The new Aged Care Act reinforces this with stronger enforcement powers, personal liability for directors and officers, and clearer obligations around continuous improvement.

This guide explains the new aged care whistleblowing framework and gives you a 10-step checklist to help you become more compliant.

Get your own copy!