Enhancements to the whistleblowing platform ahead of commercial launch

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A strong whistleblowing platform ensures that employees can report concerns safely and efficiently. With the upcoming commercial launch on February 1st, we’ve made several enhancements to improve the user experience, increase flexibility, and streamline the reporting process.

These updates make it easier for organisations to manage disclosures while ensuring whistleblowers feel supported and confident in using the platform.

Challenges with the previous experience

Providing a seamless and intuitive whistleblowing experience is essential for trust and compliance. However, we identified areas where the platform could be improved to provide more flexibility and clarity. Previously:

  • Users were limited in how they could categorise their disclosures, leading to a rigid reporting structure.
  • Some disclosure questions lacked clear guidance, causing uncertainty in responses.

To create a smoother reporting journey and ensure reports are categorised effectively, we’ve introduced key updates to the platform.

Our solution: expanded functionality for a better reporting experience

We’ve made two major improvements to the whistleblowing platform:

  1. Multi-select categories: Users can now assign multiple categories to a single disclosure, making it easier to classify reports accurately without being forced into a single category.
  2. Tooltips and improved question design: We’ve added helpful tooltips and refined how questions are presented in the disclosure flow, providing more context to guide users through the reporting process.

These changes reduce ambiguity and allow reports to be filed with greater confidence and precision.

How this benefits organizations and employees

  1. Greater flexibility in reporting: Multi-select categories ensure that whistleblower reports better reflect the complexity of workplace concerns.
  2. Improved clarity: Tooltips and refined question design make it easier for users to submit accurate and detailed disclosures.
  3. Better case management: With more accurate categorisation, organisations can assess and address reports more efficiently, ensuring proper follow-up and resolution.

Getting started with the enhanced platform

These improvements are now live and will be part of the full commercial launch on February 1st. Organisations using the platform will immediately benefit from a more intuitive and flexible reporting experience.

We remain committed to creating a whistleblowing solution that prioritises security, transparency, and ease of use. These updates are just the beginning, and we’ll continue to refine the platform to better serve both organisations and whistleblowers.

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