How the world’s fourth-largest HR and recruitment services company automated 60 reference checks a month

RGF Executive Search runs reference checks on every candidate they place. Across 11 Asian markets and 26 cities, that adds up. Veremark gave Mike Wilkshire’s team an automated process so they could keep mandatory references in the workflow without the admin overhead.

The challenge

Reference checking isn’t optional for RGF. As a specialist executive search firm placing senior and technical hires across Asia, references are part of what clients pay them for. Mike Wilkshire’s team, focused on engineering, construction, and property roles, requires at least two references per candidate.

The problem wasn’t the decision to run references. It was the time it took. Referees often needed three, four, or even five attempts before a recruiter could close the loop. At up to 20 candidates a month, that meant up to 60 references in motion at any time, each with a chasing tail of emails and calls.

The team needed a faster way to run reference checks at scale, without dropping standards.

The solution

After an in-person demo, RGF moved to Veremark’s automated reference checking workflow. Referees receive a structured request, complete it on their phone, and the recruiter sees the response come back without any chasing in between.

Adoption was fast. Mike’s team picked it up first, and other RGF teams followed soon after. The platform sits inside the existing recruitment workflow rather than replacing it.

Results

Reference checking at scale

Up to 60 reference checks run through Veremark in a peak month, covering up to 20 candidates. The team can sustain that volume without adding headcount.

No more chasing

Where recruiters used to make three to five attempts per referee, the platform handles outreach and reminders. The team’s time goes back to recruiting, not chasing.

Mandatory references, consistently delivered

Two references per hire is the standard. Automating the workflow means that standard holds across every placement, not just the easy ones.

Running reference checks at volume?

See how Veremark automates referee outreach so your team stops chasing emails.

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